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Terms and Conditions

Ksheer Sagar reserves the right to amend/modify these Terms and Conditions at any time. Your participation as a customer in this service will constitute acceptance of this agreement.

PRODUCTS AND PRICING

All products listed on the website, their descriptions, and their prices are subject to change from time to time. Purchase of a product on the website is subject to availability of stock. PWA reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or information received from Ksheer Sagars suppliers, Ksheer Sagar shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and Ksheer Sagar cancels your order, we will refund the amount. The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.

ORDERS AND ACCEPTANCE OF ORDERS

When you make an order, you are making an offer to purchase, and such offer is subject to acceptance by us. Your receipt (email/SMS/push notification) of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time, after receiving your order, to accept or decline or cancel your order (in whole or in part) for any reason whatsoever. We may require additional verifications or information before accepting any order. In the event of a purchase, you will be required to accurately provide the recipient’s name and shipping address. You agree that, if Ksheer Sagar cancels all or a part of your order, your sole and exclusive remedy is either that: (a) Ksheer Sagar will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account card has already been charged for the order) or (b) Ksheer Sagar will not charge your credit/debit card or bank account for the cancelled portion of the order. For your convenience, Ksheer Sagar accepts Visa, Master Card, Maestro, Debit Card, Digital wallets, COD. Notwithstanding anything contained herein, any and all payments made by above mentioned options, either through payment gateway on the Ksheer Sagar website, are subject to specific terms and conditions of such third party payment gateways.

ORDER MODIFICATION/CANCELLATION POLICY

Same day orders are processed immediately, and usually cannot be modified/cancelled. However, in case you want to modify/cancel an order, you can reach us on +91 99990 10061 (08:00 hours - 22:30 hours, 7 days a week). If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order. In other cases of order modification/cancellation, please give at least 24 hours notice.

Note: This Privacy Policy forms an integral part of the Terms of Use and other policies, disclaimers etc. available on the Website of Ksheer Sagar and shall be read in conjunction.

Ksheer Sagar is the sole owner of the information collected on all Ksheer Sagar Website. This privacy statement applies only to information collected by the Website. We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

If you choose to buy on the Website, we collect information about your buying behaviour. We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete by emailing our Customer Support at support@petalawish.com

COMMUNICATIONS FROM THE SITE

SPECIAL OFFERS AND UPDATES

We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.

PRESS RELEASES AND NEWSLETTERS

If you request to receive our press release(s) or newsletter(s), we will use your name and email address to send these documents to you. We respect your privacy and you can contact us at support@petalawish.com if you subsequently wish to be removed from this mailing list.

SERVICE-RELATED ANNOUNCEMENTS

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.

LEGAL DISCLAIMER

We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

COOKIES

To personalise your shopping experience, we use cookies on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.

CLEAR GIFS (WEB BEACONS/WEB BUGS)

We do not use clear gifs (i.e. Web Beacons/Web Bugs) in our HTML-based emails. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users and to let companies know which emails recipients have opened, allowing them to gauge the effectiveness of certain communications and the effectiveness of their on-line marketing campaigns. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.

LINKS TO OTHER SITES

Our Website links to other websites that may collect personally identifiable information about you. Ksheer Sagar is not responsible for the privacy practices or the content of those linked websites.

SECURITY

The security of your personal information is important to us. We do not use any encryption on our forms, as we do not collect credit card numbers, social security numbers or any other sensitive information that can be used in identity theft.

BUSINESS TRANSITIONS

In the event Ksheer Sagar goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will be among the assets transferred.

CHANGES IN THIS PRIVACY STATEMENT

If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.